China Telecom’s NetCare service offers telecom-grade network management and operation on the clients’ behalf. We will proactively initiate the service process of fault identification, fault positioning and fault elimination if any breakdown of your access network or equipment happens. In addition, we will submit periodically reports on network performance and optimization for improved network operations and management services to your company.

China Telecom One-Call service provides Hong Kong enterprises and business people with a Mainland Chinese telephone number, and all calls to that number will be transferred automatically to the designated Hong Kong telephone number, mobile number or FAX number. One-Call service makes it easier for Mainland Chinese customers to dial telephone numbers of Hong Kong, Macau, Taiwan and other overseas countries, facilitates the communications with colleagues and customers in Mainland China, and increases the business opportunities of your company.

On the basis of existing New Video Communications service, China Telecom developed the high-quality Cross-border Video Conferencing service for Mainland Chinese and Hong Kong business persons. This is a cross-regional real-time communications service for transmitting voice, video, image and data, aiming to realize point-to-point and multipoint-to-point multimedia video conferences between business people from a distance.

"Huiyitong" (In Chinese, "Huiyi" means "conference" or "meeting" and "tong" means "communications") is an interactive telephone conference service. Participants at different places can get access to the telephone conference system and hold a phone conference. Featured by convenient utilization, rich functions, security and flexibility, this service can save considerable travel expenses and improve corporate efficiency.